Roofing During the COVID-19 Pandemic in Indianapolis

It should come as no surprise to anyone that the current COVID-19 pandemic has had an impact on every single industry in our economy. From restaurants to retailers, from sports to educational activities, the way people interacted with many aspects or situations of daily life seems to have changed, if not forever, at least for the foreseeable future. And roofing services are no exception.

In order to adapt to this new reality, businesses have had to adapt and offer their customers a different perspective. Roofing services are clearly not something that people can do without. Now, more than ever, it´s important for people to feel safe at home, and having a damaged or leaky roof is not conducive to achieving this.

How is Jackson Contracting interacting with clients during the COVID-19 pandemic?

One of the biggest challenges that any industry faces today is the interaction with its clients. The number one priority at all times is keeping everyone safe and following the social distancing guidelines that have been established.

The team of experienced roofers at Jackson Contracting is aware that clients may feel uneasy or anxious during these uncertain times, and understand that a new roof is not something that can be postponed. Particularly when the old one is damaged, has a leak, or is no longer functioning.

In cases where in-person meetings are required, all employees’ faces are covered and everyone is wearing gloves. Also, the correct social distance is kept at all times. However, these times call for greater creativity and it’s not uncommon for us to use drones to provide us with detailed images of the roof when preparing proposals and discussing all questions and ideas with the homeowner by phone or through a virtual meeting.

Proposals can be left in the client’s mailbox or door. Once the client has studied them, approved, and signed them, they are left in the mailbox again and our salesperson will pick them up.

And if any inspection is called for, it can be performed with or without you being physically present. The report can then be emailed to you.

What new practices have roofing contractors put in place due to the COVID-19 pandemic in Indianapolis?

These days, it’s not uncommon to find the team od Jackson Contracting roofing technicians donning masks. Not to protect themselves from chemicals or airborne particles of unknown origin, but to follow the new guidelines that call for everyone to wear a mask.

Other steps that have been taken by the crew are keeping the work areas immaculately clean and asking anyone who feels under the weather, to stay at home.

As a client, you can feel safe in the knowledge that our team of installers will be working outside your home, not needing to interact with you or any member of your family. Also, all work is done outside and there is no need for anyone to enter your home.

At Jackson Contracting we are aware that having a strong, well-functioning roof is essential for the safety of your family. Now more than ever, when everyone must stay home and you need your home to function in the best possible way. That is why we have put in place strict safety procedures, many of which have been in place even before this pandemic hit.

Have roofing services been defined as essential during the pandemic?

Following the guidelines established by the Department of Homeland Security which indicate that service providers are essential during this emergency, we at Jackson Contracting take it to understand that living in a safe home is essential for you and your family and are prepared to provide any necessary roofing repair or replacement service to ensure that you are safe.

Jackson Contracting has a Message for You

During these difficult times, Jackson Contracting in Indianapolis wants to send a clear message to all of our clients: Your safety as well as that of all of our employees always has and always will come first. Please feel confident that we have taken and will continue to take every precaution to ensure your health and that of your family.

What can you do?

As a consumer, you should feel secure in knowing that your interactions with the professionals that offer you needed services will most likely have changed in a dramatic way moving forward. But this does not imply by any means that these interactions will no longer take place. Life goes on and so do the many necessities of life.

It will now be up to you to ensure your wellbeing and safety, as well as that of your family members. That is why following the guidelines established by the Centers for Disease Control and Prevention has become so vitally important.

  • Become familiar with how coronavirus spreads – Avoid putting your hand to your mouth, nose, or eyes after touching all sorts of surfaces; wear a mask at all times when outside your home.
  • Practice social distancing – Be aware of the people around you and remember not to get closer than 6 feet from them.
  • Wash your hands frequently – Use soap to wash your hands for at least 20 seconds several times a day, particularly after coming back home after running an errand.
  • Disinfect and clean frequently touched surfaces – Not only kitchen and bathroom counters, but light switches and door handles.
  • Cough and sneeze into your elbow – Be aware not to do this openly, especially when there are people around you.
  • If you are feeling sick, stay home.

Whether you need to repair or replace your home’s roof in Indianapolis, don’t let the COVID-19 pandemic impede your plans. Jackson Contracting has a great team of contractors with the experience to take care of your roofing needs, and all of our installers have been thoroughly trained in the procedures that need to be followed at this time. COVID-19 is the greatest challenge all of us have had to face but challenges are what motivate us. Give us a call today to discuss your needs.